Help Center

A Short Guide For Our Products

U2W Plus:

1.Your vehicle must have wired CarPlay and with a standard USB port.

2.Only for iPhone with ios 9+ system.

3.The compatibility list is in the product description


1.Specially made for aftermarket Android head unit (except Pioneer, Alpine and Kenwood), suitable for model system versions above Android 4.2+.

2.It supports iPhone 5, apply IOS 10 or more. And also supports Android Auto feature phones.

How Long Will It Take For The Delivery?

Processing Time:

  • Before The Shipping, Please Allow Us 1-3 Business Days For Processing Your Order, Timing Depends On The Actual Situation
    (Public Holidays/Weekends Excluded)
  • Processing Time May Be Delayed If Your Shipping Address Is Questionable And Your Order Is Flagged As A Risk (We Use This Additional Time To Help Ensure The Security Of Your Credit Information). We May Require Proof Of Identification For The Billing Information Received.

Shipping Details

Check more details on our shipping policy page

Do you have an English instruction?

Yes, we have an English instruction attached in your package.

System Backend Setting
Do I have to sync the adapter every time I use it?

Nope! After you set it up, your phone will pair with it as soon as you start the car every time.

If I have two phones, which will it choose?

You can use any of your phones, but if you have both in the car, it will connect to the latest paired one.

Does it use WiFi or Bluetooth? I don't have WiFi in my car.

Our adapter has WiFi and Bluetooth hardware. It connects with Bluetooth and sends the WiFi credentials to the phone, then disconnects from the Bluetooth network. It works solely on WiFi from that point on.

What’s the return policy?

Check here please: Returns & Exchanges


Wired Carplay dropped (disconnected between mobile phone and box)
  1. Ensure that the data cable used is original or MFI certified data line (emphasis)
  2. Enter the settings – advanced settings – charging mode – set to weak (turn off the phone charging)
The box and the car are often disconnected.
  1. Check if the car machine has a USB protocol version, and if so, choose 2.0.

2, check the car extension cable, there is no transfer in the middle, USB cable can not use HUB and wire length can not exceed 80CM

Wireless CarPlay can not connect

1, synchronous verification whether the cable can be connected

  1. Check if the mobile phone has open access restriction, the mobile phone WIFI status is confirmed to be on, and if there is a missed click “Enable Wireless Carplay” when connecting to Bluetooth. Click the “exclamation point” of the Bluetooth name on the phone to select the Carplay icon.

3, re-pair the phone

To delete the pairing method: 1. Click “WIFI icon” in the upper left corner of the product main interface and press and hold the phone name to delete. 2. Ignore the current Bluetooth name on the phone.

Wireless connection method: 1. Name of the mobile phone Bluetooth search device. The name of the device is displayed under the Bluetooth icon in the upper left corner of the software. 2. The pairing code is 0000 3. The mobile terminal pops up, select “Enable wireless CarPlay” 4. If there is a pop-up lock screen, use Carplay. Point permission

4, restart the phone

How to confirm whether the car is supported or not?

If your models are in our compatible vehicles list, then there is no doubt that the unit works with this models.

If not, make sure that two points, then the unit supports your model.

1.There’s already wired Apple-Carplay installed from the factory or upgraded through your dealer and you’re getting its functions.

2.There is a USB-A port in your car model.

Note: The product supports most 98% models which is with wired Apple-Carplay andUSB-A port, but it’s not all. We will further test more models and collect more market feedback to improve the list of supported models.

what is your compatible vehicles list

compatible vehicles list

Supported vehicles

  • Abarth 2017-2020
  • Acura 2017-2020
  • Alfa Romeo 2018-2020
  • Audi 2017-2020
  • Bentley 2017-2020
  • Borgward 2017-2019
  • Buick 2017-2019
  • Cadillac 2016-2020
  • Chevrolet 2016-2020
  • Chrysler 2017-2019
  • Citroen 2016-2019
  • Dodge 2017-2019
  • Ferrari 2016-2020
  • Fiat 2017-2020
  • Ford 2017-2020
  • Genesis 2017-2020
  • GMC 2016-2019
  • Honda 2016-2020
  • Honda bikes 2018-2020
  • Hyundai 2015-2020
  • Jaguar 2017-2020
  • Jeep 2017-2020
  • Kia 2015-2020
  • Lincoln 2017-2020
  • Lexus 2019-2020
  • Land Rover 2017-2020
  • Mercedes-Benz 2016-2020
  • Maserati 2017-2020
  • Mazda 2018-2020
  • MG Hector 2016-2020
  • Nissan 2017-2020
  • Opel 2016-2019
  • Peugeot 2017-2019
  • Porsche 2017-2019
  • RAM 2018-2019
  • Renault 2017-2019
  • Seat 2016-2020
  • Skoda 2016-2020
  • Subaru 2017-2020
  • Suzuki 2016-2020
  • Toyota 2016-2020
  • Vauxhall 2016-2019
  • Volkswagen 2015-2020
  • Volvo 2016-2019

Aftermarket head-units

  • Alpine
  • Kenwood
  • Pioneer
  • Sony


USB-C ports are supported (additional converter from USB-A to USB-C required).

If you don’t see your car on this list, email us your make and year so we can contact you when we start supporting it.

How do I know whether my car has factory carplay?

1.Plug your iphone to the car via USB data cable directly,To check if carplay comes out on your car screen

2.Find Apple carplay icon on your car screen menu

3.Check it on apple carplay official car compatibility list, Cick here 


How to use a wireless apple carplay adapter?

1.Plug the adapter to your car USB port

2.Using iphone connect to WIFI and bluetooth of the adapter.

Note: CarPlay transfers the data via WiFi, not Bluetooth. BT is only used for the handshake to let the CarPlay enabled device know that it’s present, it then switches to WiFi for all data transfer.

How can I get my phone connected?

1.Turn on Bluetooth and wifi.

After plugging the device into USB port of car, turn on Bluetooth and wifi. Then select the iPhone’s Bluetooth signal in your car, connect to your iPhone. The red light will flash which means the device is connecting.

2.Pair and use CarPlay.

Then the pairing information will pop on the iPhone, click “Pair”. Bluetooth is connected, then the information will pop on the iPhone,click “Use CarPlay”. And the wifi is also connected to the car automatically. After connected successfully, the light will turn to green.

3.Keep CarPlay “on” before connecting to your car.

Before you connect, please keep the CarPlay “on” in your car and iPhone. Check is the CarPlay opened in your iPhone, turn to  Settings>>General>>CarPlay

4.Change “Region” to get CarPlay in “General” Menu.

If you can’t see the “CarPlay” in the “General” menu, please reset the “Region”. Turn to Settings>>General>>Language & Region>>Region

Will it work with my iPhone?

Yes, it works every iPhone 5 (running iOS 9+) and newr systems.

Note: This unit doesn’t support android system.

How do I use the wireless dongle?

There are easy to follow 4 steps to convert your factory wired carplay to wireless. No need to plug in and out the data cable to connect phone when you get on the car!

1.As a plug-and-play solution, the Carlinkit adapter is very easy to install.

2.Plug the wireless carplay adapter into the car USB port. Wait for the interface to appear on the screen.

3.Open wifi networks and bluetooth. Make sure your phone is not connected to any other WiFi or Bluetooth networks.

4.Select “Pair” on your phone when the notification appears.

NOTE:You can also search for the iPhone’s Bluetooth name on the car screen, to pair and connect.

How do I update the wireless adapter for factory carplay?

The iPhone’s Wifi connect to adapter.

Input in the browser.

If you see an update available, click it.

Wait until the update bar reaches 100%.

When CarPlay reappears on the screen, you’re done!

Is there a difference in the models listed for example for Volvo? Or are they same to all models?

No. The unit is the same for all models with built-in CarPlay.

Is there a difference in hardware or software between the black and white model?

No. Actually, black and white are different colors, and there isn’t other difference.

How to change language after using the dongle?

On the connection page, click on the globe icon in the bottom right corner.

How to confirm whether the car is supported or not?

1.Please make sure your car is Android 4.2 and above system.

2.Download the AutoKit application, enter settings > environment testing. If all three options are all display with “√”.

3.Your car can use the dongle.

Note: Not applicable to Aftermarket Head-Units Pioneer, Alpine, Kenwood!! Choose another product (U2W Plus) Carlinkit 2.0 Wireless Apple CarPlay Adapter Dongle for Wired CarPlay 

Will it work with my phone?

It supports iPhone 5 and above systems, apply IOS 10 or more.
It supports Android Auto feature phones.

Note: lf your phone is I0S13 and above, please update AutoKit.apk to the latest version.

My screen is original and has not been modified. Can I buy it?

If your car screen is original from the factory and has not been modified, please check whether your car is an Android system in case you buy the wrong product. If it is not Android system, then it is not supported

How to use CarPlay on Android car stereo and Android Tablet?

1.How to use the dongle on the Android car stereo ?
For the car have android version Navigation stereo,you can plug the dongle to your car USB port directly after install the AutoKit on the car screen, and then connect the iPhone with the dongle and click AutoKit to go to CarPlay interface.

2.How to use the dongle on the Android Tablet ?
For the car do not have android version Navigation stereo. You can plug the dongle to your Android Tablet after install the AutoKit on the tablet(You should use a USB Adapter to keep the dongle was charging) , then connect the iPhone with the dongle and click AutoKit to go to CarPlay interface.

Note: It’s similar to Android auto.

How to install the APK? (There are two ways.)

The address downloading APK

Method 1: Download the APK on Car Browser.
1.Click the browser on the car, enter the URL, and download APK.(Your car must Connect Network.)
2.Click the “Download Directory” to find the downloaded APK file, then install it.

Method 2: Download the APK on your computer, copy it to a USB flash drive and install.
1.Enter the URL on your computer browser, download the APK, and copy it to a USB flash drive.
2.Insert the U disk into the USB interface of the car, find the U disk directory in the “File Manager”, then install it.

How to connect the Bluetooth?

1.Inserting the CarPlay Dongle to your car.

2.Turn on the Wifi and then Bluetooth.

3.Searching the Bluetooth and then enter the pin (0000).

How to upgrade the APK and Dongle?

1.Upgrade APK:
Please unplug the dongle first and then enter the APK settings, find the “check upgrade” button, and then you will see the prompt of the latest version and then click update, the APK is updated.

2. Upgrade dongle:
Plug in the dongle to the car, then enter the APK settings, find “check upgrade”, you will see the latest box version, and then click Update.

Speed mode, Fluent mode, Compatible mode.

Speed mode uses 60FPS hard solution, Fluent mode uses 30FPS hard solution, and compatibility mode uses 24FPS soft solution.

If it can not be identified the USB Carplay Dongle, please insure:

1.The car has two USB, whether whether all test.

2.The mobile phone data cable needs original or good quality.

3.Open the APK first, then insert the product. See if there is any identification.

4.Open the upper left corner and select Compatible.

5.Take the navigation machine apart. Two USB cable pairs are adjusted.

Note: Please installing the apk before using.

No working at all when product pluged.

No working at all when product pluged.

The car screen is blank after the phone is connected.

The car screen is blank after the phone is connected.

Microphone options

The default is the car microphone (call the microphone of the Android car)

The box microphone is a built-in part of the microphone, and the box microphone is set when the car microphone cannot be used.

Note: The above settings require the built-in microphone version to be valid.